Privacy policy

1. Processing manager and data protection officer

Istria house real estate doo ("we" or "us") respects your privacy and undertakes to protect it during and after your visit to this website, the mobile page linked to it and any micro page (which may be administered on behalf of Istria house real estate doood of a third party who usually acts as a processor) which can be accessed through this site (hereinafter referred to as "Page" and collectively "Pages"). In this sense, Istria house real estate d.o.o. acts as a processing manager ("Processing Manager"). These Privacy Policy ("Privacy Policy") provides insight into our actions regarding the collection of information through the Site and our use of information. This Privacy Policy applies only to information collected through the Pages and does not apply to information collected through any other source, including, without limitation, Facebook, Twitter, YouTube and other third party and social media websites. If you do not agree to any of the terms of this Privacy Policy, do not use the Site (s) or provide us with any personal information.

Istria house real estate d.o.o. has appointed a data protection officer who can be contacted at the following e-mail address

2. Types of data being processed

Through the Site, we collect and store certain personal information about you (eg information that may directly or indirectly identify you, in particular using identifiers such as name, personal identification number, location information, online identifier or one or more physical factors). , physiological, genetic, mental, economic, cultural or social identity (“Personal Data”) In certain cases we may ask you to provide us with Personal Data, for example when using the order form and the services we offer, commenting or asking questions, request information , participate in a promotion, competition or sweepstakes or use other features or functions of our Site.

Istria house real estate will collect Personal Data during your visits to our Site if you do not provide it to us voluntarily, except for certain items of Personal Data collected through information systems and programs used to operate the website, the transfer of which is inherent in the use of Internet communication protocols ( eg IP addresses) and will not require more information than is necessary to participate in the activities on our Site. If you do not wish to provide us with Personal Data (other than Personal Data relating to the use of Internet communication protocols normally collected when visiting the Website) you may still access our Site but will not be able to participate in certain promotions, create login credentials to use certain functions on the Site, activate or use the service, fulfill an order or obtain product information.

Certain pages on the Pages may allow you to create login credentials by entering your username / ID or email address and password and other information or using one of the available authentication methods via social networks such as Facebook, Google+ and Yahoo. If you choose to create login credentials through your account using one of the available social networking tools for authentication, you allow us to access your Personal Information that is publicly available or that you have made publicly available (e.g. name, user ID, profile picture), and information that "Allow" the Page to access. Therefore, through authentication through one of the social networking options, you allow us to receive your data that is available. We recommend that you review the relevant third party privacy policies and any terms and conditions for the method you choose to use for authentication.

Moreover, when you link to the Site, there is certain Personal Information (e.g., IP address, purchase settings, profiling features) that may include identifiers that may allow us to send customized ads to your device, along with technical, non-personal information that by themselves they cannot identify any individual (“Non-personal data, e.g., type of internet browser”) that can be collected and stored using “cookies” and other tracking technologies. In addition, other parties, such as advertising partners and analysis providers, may, with your informed consent, collect information about your online activity over a period of time and through the Site. This information helps us to update the Site so that it remains interesting to our visitors and contains content tailored to the interests of visitors. If you disable cookies, we may not be able to optimize your visit to the Site, and some features on the Site may not be available.

3. Purposes, legal basis of processing and possible consequences of not giving persons data

When you provide your Personal Information on the Site, we will restrict the use of Personal Information for the purpose for which it was collected in accordance with the terms of this Privacy Policy. Use of your Personal Information includes:

    Take steps on your request before concluding a contract (eg answering your questions and comments; fulfilling your requests, communicating with you about your activities on the Site);
    Execute a contract to which you are a party (eg provide you with access to certain areas and features on the Site; fulfill your order in connection with the purchase or commercial services offered on the Site, provide services to customers);
    Investigate suspected fraud, harassment, physical threats or other violations of any laws, rules or regulations, rules of the Site or the rights of third parties; or investigate any suspicious conduct that we deem inappropriate;
    Compliance with the legal obligation to which Istria house real estate d.o.o. is subject (eg for disclosures prescribed by law, regulation or court order);
    For the purposes of or in connection with legal proceedings, the establishment, defense or exercise of legal rights;
    Sending advertisements or direct sales materials or conducting market research, conducting data analytics or delivering commercial communications via electronic tools (SMS, e-mail, social network), whether automated (calls without operators) or not (snail mail and calls with operator), in accordance with the relevant legal grounds;
    Providing your Personal Information to selected advertising partners for their marketing purposes in accordance with the relevant legal basis.

The provision of Personal Data for the purposes described in items F and G is also voluntary; Failure to provide such Personal Data or objection to the relevant processing of the data on an appropriate basis relating to your particular situation may prevent Istria house real estate dooda from sending advertising or direct sales materials or conducting market research, data analytics or commercial communications and / or delivers your Personal Information to selected advertising partners for their marketing purposes. We may still contact you for administrative purposes such as order confirmation or requesting your further requests.

4. Recipients

Your personal information may be disclosed, in close connection with the above purposes, only:

    entities required to execute orders, deliver packages, send mail and e-mail, remove duplicate information from customer lists, analyze data and provide marketing support, process credit card payments and provide customer services, which usually process Personal Data on behalf of Istria house real estate as processing agents;
    persons authorized by Istria house real estate d.o.o. for the processing of personal data, who are subject to the appropriate legal obligation of confidentiality (employees of Istria house real estate d.o.o.);
    law enforcement agencies and public authorities when required by applicable law or in good faith (eg to comply with the provisions of the law or to comply with the legal procedures provided to Istria house real estate doo; to protect and defend the rights or property of Istria house real estate doo real estate doo and this Site or to act in urgent circumstances to protect the personal safety of users of Istria house real estate doo, its Pages or the public);
    business partners for their needs only in accordance with the relevant legal basis.

5. Transfer of Personal Data to third countries

Istria house real estate d.o.o. reserves the right to transfer personal data to third parties respecting the principle of an appropriate level of legal protection for the rights and freedoms of users.
The transfer of personal data is carried out only if at least one of the following conditions is met:

    The transfer is necessary for the performance of contractual obligations / services;
    The transfer is necessary for the implementation of pre-contractual measures taken in response to the client's request;
    The transfer is necessary for the conclusion or execution of a contract concluded with a third party in the interest of the client;
    The transfer is legally required based on important public interests;
    The transfer is necessary for the establishment, exercise or defense of legal claims;
    The transfer is necessary to protect the vital interests of the users.

6. Retention

Istria house real estate doo will process your Personal Data only for the time necessary to achieve the purposes described in section 2. For the purposes described in sections 2.F and 2.G, your Personal Data will be processed until you exercise your right to objection or limit processing. In addition to the above, Istria house real estate d.o.o. will retain your Personal Data for as long as necessary or permitted in accordance with applicable data protection law.

7. Your rights

Istria house real estate d.o.o. informs you that, in accordance with and to the extent permitted by applicable law, you have the right to request Istria house real estate d.o.o. access and rectify or delete personal data or processing restrictions in relation to your personal data or object to the relevant processing activity, and lodge a complaint with the competent supervisory authority. You also have the right to know the recipients or categories of recipients to whom your personal information has been or will be disclosed, especially to recipients in third countries.

8. Links to other sites

The Site may contain links to other websites that are not owned, operated or maintained by Istria house real estate d.o.o. When you leave the Site, you should notice and read the terms and privacy policy of each website you visit. Also, you should self-assess the authenticity of any website that appears to be or claims to be one of our Sites (including those linked via email). Despite all links that may exist on the Site, unless otherwise stated, we do not control, recommend or endorse, and are not affiliated with this website or their content, products, services or privacy policies. Downloading material from certain websites may result in an infringement of intellectual property rights or the introduction of a virus into your computer system.

9. Protecting the privacy of children

Istria house real estate d.o.o. takes the protection of children's privacy seriously. We operate the Site in accordance with all applicable laws in the jurisdiction set forth below. We do not collect Personal Information from any person under the age of sixteen (16) or, if permitted by applicable law, under the age of thirteen (13). Children under the age of sixteen (16) or, if permitted by applicable law, under the age of thirteen (13) should have the consent of a parent / guardian before providing any Personal Information to the Site. If we determine that a user is under this age, we will not use or retain his or her Personal Information without the consent of his / her parents / guardians. Without such consent, the child may not be able to participate in certain activities. A parent / guardian may review, remove, modify or refuse further collection or use of their child's Personal Information by contacting us using one of the options listed in the "Managing Your Personal Information" section (please provide your child's name, address and email address).

10. Security practices

The security of your Personal Information is extremely important to us. We have set up appropriate physical, electronic and management procedures to protect the data we collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communication between you and us or information stored on the Site or on our servers will be completely secure from unauthorized access by third parties, such as hackers. Your use of the Site constitutes your agreement to this risk. To the fullest extent permitted by applicable law, we disclaim all liability for any damages (including, but not limited to, any and all direct, special, indirect, consequential or punitive losses or other damages of any kind, whether contractual (including fundamental breach), non-contractual (including negligence) or to others) that you may have suffered as a result of any loss, unauthorized access, misuse or alteration of any information you submit to the Site.

11. Applicable law / jurisdiction

All matters relating to the Site and / or these Privacy Policy are governed by the law of the Republic of Croatia (jurisdiction applicable to Istria house real estate d.o.o.), without reference to the principles of private international law. You agree that the exclusive jurisdiction and venue of any legal proceedings relating to the Site and / or these Privacy Policy will be in the appropriate courts located in the Republic of Croatia. We do not guarantee or imply that the Pages or the content / materials on the Pages are suitable for use outside the Republic of Croatia. The information provided on the Site relating to any products or services is applicable only in the Republic of Croatia, and these products and services may not be available in all locations. If you are outside the Republic of Croatia, you are solely responsible for complying with all applicable local laws.

12. Transfer of assets

During our business, we can sell or buy property. If the other entity acquires Istria house real estate d.o.o. or all or almost all of our property, the personal data and non-personal data we have collected about the users of the site may be transferred to such person. Also, if any bankruptcy or reorganization proceedings are initiated against us, such information may be considered our property and may be sold or transferred to third parties.

13. Salvation clause

If any provision of this Privacy Policy is considered or declared invalid, illegal or unenforceable for any reason by any law or public policy, such provision shall not apply to the extent that it is invalid or unenforceable, and other provisions continue to apply with full legal effect.

14. Changes and Updates to our Privacy Policy

Istria house real estate d.o.o. reserves the right to change or update these Privacy Policy at any time and without prior notice. Please check from time to time any changes or updates to our Privacy Policy, which will be posted here and will show the updated effective date on the first page of the Privacy Policy if any changes or updates are made.

15. Contact information

If you have any questions or comments regarding the Site or this Privacy Policy, you may contact us at Istria house real estate d.o.o., Fonde 5, 52211 Bale, or at the following e-mail address